
You can introduce other features to work in conjunction with Time of Day Routing such as:
- Voice menus
- Call queues
- Hunt groups
- Extensions
- External telephone numbers
- Voicemail
- Live answering services
- PIN access control
- Out of hours services
This feature can also be used when employing staff on variable hours allowing you to introduce a staff member to a calling group as your business needs require. Time of day routing is also a valuable feature if you operate for example you may have staff in UK who operate between 9 AM and 5 PM, and staff in the USA who operate between 5 PM and 2 AM and staff in Asia who operate between 2 AM And 9 AM. The time of day routing feature will automatically transfer calls to the correct destination based on the time-of-day.
Packages that include the Time of Day routing feature are as follows: