There are times when you are on a call that you need to put the caller on hold. Some devices are hardcoded with their own hold music, however many devices will support music on hold stored on our server. Our default hold music is simple Guitar music. You can however upload your own music as long as you own the copyright or use royalty free music.
It is your responsibility to establish whether the music you use is subject to copyright and you must indemnify us against any legal action relating to the hold music that you use. You can upload hold music Via our Online Control Panel.
Hold music can be used in the following ways:
- When you place a call on hold
- As an alternative to the ringing sound that a caller may hear
- Music in the queue
The following packages utilise music on hold:
