0870 numbers were introduced by OFCOM as a means of Revenue Sharing Telephony whereby the caller paid for the call, and the subscriber was able to get a revenue share from the telephone service provider.

OFCOM has since banned revenue sharing on 0870 numbers because of abuses by subscribers. Whilst we provide 0870 numbers on a NON REVENUE SHARE basis, we highly recommend that existing subscribers migrate their 0870 numbers to the newer 03 telephone number range as the cost to the caller is significantly lower.

 

Basic Call Forward
Advance Call Forward / Single User VoIP
Follow Me Call Forwarding
Multi User Call Forward / VoIP
Virtual Switchboard Call Forward
SIP / IAX2 Trunks*
£0 setup
£3/month
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£0 setup
£4/month
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£19.95 setup
£5/month
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£5 setup
£8/month
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£19.95 setup
£7.50/month
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£0 setup
£4/month
more details
Call Queueing
Welcome MessageCreate welcome messages that play a recording before connecting to an operator more details
Call QueuingPlace callers in a queue until an operator becomes available
Music / Message in QueueRecord your own marketing message or upload music more details
Queue Position AnnouncementAnnounce your caller's position in the queue more details
Call Routing
Time of Day RoutingThe ability to send calls to different destinations at based on the time of day
Hunt GroupsCreate groups of operators that can be called all at once or in sequence more details
Calendar Based RoutingRoute calls based on chosen dates in a calendar
Caller ID Based RoutingRoute calls based the caller ID of the caller more details
Conference RoomsCreate conference rooms & invite participants who can join the call with a PIN Code
Pin Access ControlCreate VIP phone access or dial by extension directories more details
Online Account Management
Call StatisticsDetailed call information for all calls e.g. length of call, caller’s phone number & more
Online Account ManagementManage all aspects of your account via a web-based control panel. more details
Payment by Debit / Credit CardPay manually or set up card mandate using web-based control panel at any time of day.
Payment by Direct Debit (UK Bank Account Holders)Set up direct debits to service your account
Payment by Credit Top UpMake advanced payments using credit or debit card.
Online InvoicesReview invoices & statements online in your control panel
Ability to UpgradeThese services can be upgraded, enabling you to add more features.
Expand Number of UsersAs your business grows, add additional operators to make and receive calls.
Ability to Update Contact DetailsEasily update your contact details and billing address using a web-based control panel
Messaging
Voicemail to EmailReceive voice mails as an email with a voice file attached.
Voice Mail to TextHave your voicemails transcribed and delivered to you as a text message or written email. Extra costs apply.
Voice MailListen to your voice mail using any telephone.
SMS MessagingReceive SMS text messages to your email or send / receive via your web-based control panel.
Make / Receive / Divert Calls
Receive FREE Inbound calls via VoIPReduce costs by receiving calls to your VoIP device.
Divert Inbound Calls to UK LandlinesThe ability to receive calls to a UK landline
Divert Inbound Calls to Mobiles / Cell PhonesThe ability to divert calls to UK mobiles.
Divert Inbound Calls to International Landlines & MobilesThe ability to divert phone calls to International landlines & mobiles.
Call BarringBar phone calls or send to voicemail based on the caller’s phone number
Call RecordingThe ability to record inbound and outbound calls
Integration to Live Answering ServiceThis service is compatible with our own and third party live answering services. Extra charges apply.
Outbound Caller IDPresent the number we supply you when making calls or where applicable any number that you own
Ability to save on International Roaming CostsDivert mobiles to a UK landline number which then diverts internationally
Devices Supported
All DevicesReceive and make calls on any type of phone.
LandlinesReceive calls to any landline anywhere in the world.
MobilesReceive calls to any mobile in the world.
SoftphoneReceive calls free of charge to a soft phone downloaded onto your PC/Mac/Laptop
App on Smartphone / TabletReceive calls for free when connected to ADSL/Fibre broadband by downloading an app
Cordless VoIPBuy a base station and receive/make calls using a cordless VoIP phone.
VoIP Desk PhoneUse an executive VoIP desk phone with multiple features to make/receive calls.
WebphoneLaunch a web-based pop-up phone to make and receive calls.
Call Handling
Attended TransferTransfer calls to a third party & speak to the third party before connecting to the caller (VoIP only).
Unattended TransferTransfer calls directly to a third party(VoIP only).
Mid Call DivertWhen using a landline or mobile, divert calls to a third party.
Three Way Conference CallsInvite a third party to join your call.
Call WhisperHave the nature of the call announced to you before connecting to the caller.
Voice Menus
Single Level Voice MenusAllows user to press 1 (or 2, etc.) to go to the desired department.
Multi Level Voice MenusCreate a 2nd or 3rd level of voice menus allowing you to fine tune where to direct calls.
Voice Menu Voice PromptRecord your own personalised messages or recorded by a voice artist.
Income Generation
Revenue PotentialEarn up to £0.0075 pence per minute when calls are diverted to a UK landline or many international landline destinations