International Geographic
There are many additional services available for this country however there are too many to list here. Our agent will assist you during their callback consultation. Many services for this country are included in the monthly fee depending on the package chosen.
Alternatively please call 01753 624 121 and one of our representatives will go through the available options.
Call Whisper
Setup: FREE
Monthly Rental: £2.99
When someone calls your number we will play you a message when you pick up the phone. This message can be whatever you need, for example: "This is a call from your Toll free number in Spain". This allows you to answer the call in a particular language or format.
The announcement can be anything but you will need to let us know what you want to hear as we record each one manually. The person calling you will not hear the message - they will only hear the phone ringing.
Welcome Message
Setup: FREE
Monthly Rental: £2.99
Create custom welcome messages for your callers.
Voicemail
Setup: FREE
Monthly Rental: £2.99
If you are busy on the phone or out of the office and would like us to record your voicemails for you then this service is ideal. You can personalise your voicemail greeting and when people leave you messages we will email you the message as a wav file so that you can listen to it through your computer.
We will also email you if a customer has called you and not left a message (providing they are not withholding their phone number we will email you with a missed call alert).
Call Divert on Busy
Setup: FREE
Monthly Rental: £1.99
If we route your number to a landline and you are on the phone we can set the service up to automatically diver the inbound call to an alternative number (this can be a mobile, alternative landline or international location). You can select up to 5 alternative numbers for the number to divert to.
Time Of Day Routing
Setup: FREE
Monthly Rental: £4.99
Select the times that you are open so that we can route calls to your number. During the times that you are closed we will record an out of hour’s message for you in your brand so that your customers can leave a voicemail (the voicemail will be recorded on our servers and emailed to you as a wav file as soon as the call ends).
Call Queuing
Setup: FREE
Monthly Rental: £9.99
Will you receive a lot of calls on your number and do you have enough lines to take the calls? If not we can queue callers before they hit your phones.
You can determine how many people you want to have in the queue, what music you want to play and if you want them to know what position they are in the queue. As soon as you become available we pass the next call to you. It's as simple as that!
Online Management
Setup: FREE
Monthly Rental: £2.99
Manage where your number points to in an instant, view your real time call stats online and you will get a free Voicemail with this package.
Call Recording
Setup: FREE
Monthly Rental: £9.99
Have your inbound calls recorded and then forwarded to you by email. You can either record all calls or press * to start recording a call. The recording is converted to a .wav file and emailed directly to you, allowing you to listen to the call at the comfort of your desk.
This service is perfect for companies who want to record calls for training purposes and is ideal for companies who are required to record calls by law.
IVR (Auto Attendant)
Setup: £9.99
Monthly Rental: £9.99
'Please press 1 for sales, 2 for accounts, 3 for Service' This is where we build you a fully automated attendant which routes calls to the correct department.
We will require a script from you to build this service and we will call you to take you through the establishment of this service.
Simultaneous Ringing
Make and recieve calls at the same time from multiple phones
Studio Voice Recording
Setup: £49.99
Monthly Rental: FREE
We can professionally record a greeting for your IVR or voicemail service so that when people call you they hear a studio recorded message by a person with no particular accent. All recordings are studio created and examples for you to listen to are available. Call us on 08448 222 666 to listen to some examples or to find out more.
Simple Call Forwarding
Divert the number we supply you to any landline or mobile worldwide. Click here for more details about this package (opens in a new window.tab)
Simple Call Forwarding
Divert the number we supply you to any landline or mobile worldwide. Click here for more details about this package (opens in a new window.tab)
Click here for more details about this package
Single User VOIP
Receive and make calls from a VoIP device or divert calls when not answered or busy to voicemail/ landlines/mobiles.
Click here for more details about this package
Multi-User VoIP
Create routing plans, use comprehensive features, receive and make calls to VoIP devices or divert calls when not answered or busy to voicemail/ landlines/mobiles
Click here for more details about this package
IAX2 /SIP Trunk
Receive calls to your enterprise server.
Click here for more details about this package
Fax To Email
Receive faxes as a PDF to the email of your choice.
Click here for more details about this package